05 Sep 2010 
Support Center » Knowledgebase
Knowledgebase Categories
The knowledgebase is organized into different categories; please select a category that you are interested in. You can also search the entire knowledgebase by entering keywords in the navigation bar beside this text.


 Articles
 Where do I download the product?
 You can access our product members access/download areas by going to http://www.platinumpositivity.com and then clicking the corresponding small blue link that says "Members area". Then simply input your username and password and you will get instant
 I don't have a credit card or bank account.. Can I pay by Check or Money Order?
 Sorry, we are not able to take mailed payments at this time due to distribution agreements with our affiliates. All payments must go through Clickbank or Paypal (via Clickbank) at this time.
 If I want a refund, how do I go about it?
 Simple Email us or send us a support ticket through this site. We'll happily refund you, no questions asked.
 How long is your guarantee? Refund period?
 Our refund period is 8 weeks (56 days) and is backed by ourselves and Clickbank the third party payment processor we use. If for any reason you are unhappy, email us and we'll refund you in full, no questions asked.
 I have just purchased, when do I get what I bought?
 You get instant access to your purchase the moment your transaction goes through - usually a few seconds after clicking purchase. Upon payment being received, we will instantly give you your username and password, remember to write these down as they w
 Why didn't you ask for my shipping address?
 All of our products are digital ones delivered instantly over the internet upon purchase. We do not need a shipping address because we send nothing to your home.
 Back
Home | Register | Submit a Ticket | Knowledgebase | Troubleshooter | News | Downloads
Language:

Help Desk Software By Kayako SupportSuite v3.11.01